The Special Educational Needs & Assessment Team (SENAT) are seeking full-time Caseworkers to provide support to the team in its work with children, young people and families, in administering Education, Health and Care Needs assessments and on-going review of Education, Health and Care Plans (EHCPs).

You will be the main point of contact in relation to the team’s caseload of children and individuals with special educational needs, via telephone and electronic enquiries. Dealing quickly and efficiently with customer enquiries by phone, post or e-mail and keep accurate records of these communications.

Provide help and advice to customers in respect of EHC assessments and plans, carry out related administration tasks associated with customer inquiries and the team’s work e.g. despatch, post or e-mail of information to customers following an enquiry, updating and maintaining files, databases and electronic records and systems,

You will assist in the monitoring, analysis and evaluation of the service by recording any statistical information requested e.g. specific inquiries and requests for further information.

You will work as part of a small team covering a geographical area of West Sussex under the direction of a Team Manager, with the support of a Senior Planning Coordinator and Planning Coordinators. Have excellent communication, IT and organisational skills. Accurate recording and a commitment to working in sometimes stressful situations are essential qualities for the job.

SEN Caseworker
£17,372 - £18,376 per annum
Temporary for 1 year, Full-time
Based in Chichester
37 hours per week
Interview date: TBC