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Reservations Executive for The Goodwood Hotel

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The Goodwood Estate


£18,000 per annum (plus excellent benefits)

Full Time

Here at Goodwood we deliver exceptional experiences to our customers; we have the beautiful Estate and varied sporting and leisure facilities and opportunities to offer. What really adds the magic, though, is our people, who make sure that from the very beginning our customers know that they are welcome, feel that they are listened to, and are confident that we can make their time here special and memorable.

To continue to make this happen, we are seeking a Reservations Executive to work as part of a small and friendly team, based at the Hotel. This key role is the first point of contact for many visitors to Goodwood and is an opportunity to wow our customers, and convert enquiries to bookings.

What do you need to be successful?
  • Relevant experience working in a hospitality or service industry with previous experience in a sales environment.
  • Excellent organisation skills, attention to detail and the ability to demonstrate initiative are fundamental.
  • Knowledge of Reservation systems and experience in call handling is desirable. In addition, excellent customer service skills are essential.

If you have a passion for delivering a great customer experience please get in touch.

Please view the Reservations Executive document