We invite you to join our team of passionate people working at Sudley Road and Queens Square. Our team supports people with a lived experience of learning disabilities and autism to live the lives of their choosing. Our team are founding members of the Gr8 Support Movement and we are passionate about our work. We are looking for someone to work alongside us, to inspire us and support us to be the best we possibly can.

Within Aldingbourne we have been working towards our teams becoming self-organising. A key element to this role will be to work with the team to support them in developing a team culture that thrives on accountability, continuous improvement, and taking ownership of tasks. 

The service is based across two sites within walking distance of each other. The main site includes ten self-contained flats, along with an office. A second site, located nearby, consists of six self-contained flats.

You will lead and support a busy staff team to provide high-quality, consistent, and person- lead support. This includes creating a positive team culture, making sure people receive the right support at the right time, and ensuring the service is safe, well-run and focuses on helping people live full and meaningful lives.

We are committed to growing our supported living services in the future, which may lead to the development and expansion of this service. We are therefore looking for someone who is resilient, open to change and able to adapt positively, while continuing to provide strong and consistent leadership for both people who live in the service and the staff team.

Duties and Responsibilities:

• Work as part of Aldingbourne Management Team to share good practice and develop resilience amongst other managers and their teams.
• Understand & actively support the Trust's values, aims & policies through your own actions.
• Support people to ensure key areas of the life, like their home and its maintenance /repairs are reported and actions agreed within reasonable timeframes. Ensure KPI’s in this area are maintained by the landlord/ housing provider.
• Ensure all staff are supported formally (supervisions, meetings and appraisals) and informally to meet their professional and emotional support needs.
• Encourage the people we support to be involved in making decisions and giving feedback about the services they receive.
• Assist and support people to be in as much control as possible over their lives and actively seek to identify appropriate external agents to assist people whenever needed – such as health, wellbeing and emotional support.
• Manage the complaints process and use lessons learned to improve services and ensure that there is not a blame culture but a culture of responsibility and accountability across the team.
• Always looking to the future - what can we do to support further independence and personal growth?
• Work with people we support and their families to identify ways in which they would like their life to change, pushing boundaries and not accepting limitations until everything has been fully explored.
• Challenge staff by encouraging them to think differently – without breaking the law or putting themselves or others at unacceptable risk.
• To maintain knowledge and research information concerning CQC and other social care related legislation such as Mental Capacity Act, The Care Act, and Adult Social Care Green Paper
• To ensure that best practice models like Valuing People & Reach Standards are not lost to the day to day demands of the service.
• Question decisions made by funding authorities where it is believed they have failed to discharge their full responsibilities to people as detailed by the Care Act 2014.

• Please view the Job Description Supported Living Manager Sudley QS Feb26 document